We are sorry to see you go!
Kindly fill out the form for us to process the cancellation of your account.
Full Name
Email
*
Phone
*
Business Name
*
How long have you been using Marketingplex?
*
Less than a month
1-3 months
3-6 months
6-12 months
over a year
How often did you use Marketingplex?
*
Every day
Once a week
Once a month
2 or 3 times a month
What is the main reason for cancelling your Marketingplex account?
*
No longer need it
Found a better alternative
Found a cheaper alternative
Access to the service was less than expected
It didn't meet my needs
Quality was less than expected
Ease of use was less than expected
Customer service was less then expected
Support was less than expected
Other
If other, please specify,
Overall, how satisfied were you with the platform?
*
Very Satisfied
Somewhat Satisfied
Very Unsatisfied
Will you use Marketingplex in the future?
*
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Will you recommend our service to others?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
How can we improve our platform?
*
When do you want to cancel the subscription?
*
Effective Today
End of Billing Cycle (Twilio/LC charges may still incur for active workflows & Phone Numbers))
Remining Credits
Marketingplex does not offer any refunds on credits purchased in the system or subscription payments. Your credits do not expire, so you’re free to keep them as long as you want, but there are no refunds if you decide to leave our system. I understand that by clicking 'submit', I acknowledge that any remaining messaging credits in my account will be forfeited. For more information about our Refund Policy visit https://marketingplex.com/refund-policy
Cancellation Survey
Full Name
Email
*
Phone
*
Business Name
*
How long have you been using Marketingplex?
*
Less than a month
1-3 months
3-6 months
6-12 months
over a year
How often did you use Marketingplex?
*
Every day
Once a week
Once a month
2 or 3 times a month
What is the main reason for cancelling your Marketingplex account?
*
No longer need it
Found a better alternative
Found a cheaper alternative
Access to the service was less than expected
It didn't meet my needs
Quality was less than expected
Ease of use was less than expected
Customer service was less then expected
Support was less than expected
Other
If other, please specify,
Overall, how satisfied were you with the platform?
*
Very Satisfied
Somewhat Satisfied
Very Unsatisfied
Will you use Marketingplex in the future?
*
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Will you recommend our service to others?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
How can we improve our platform?
*
When do you want to cancel the subscription?
*
Effective Today
End of Billing Cycle (Twilio/LC charges may still incur for active workflows & Phone Numbers))
Remining Credits
Marketingplex does not offer any refunds on credits purchased in the system or subscription payments. Your credits do not expire, so you’re free to keep them as long as you want, but there are no refunds if you decide to leave our system. I understand that by clicking 'submit', I acknowledge that any remaining messaging credits in my account will be forfeited. For more information about our Refund Policy visit https://marketingplex.com/refund-policy
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